Frequently Asked Questions
Uncover everything you need to know about Ocusell.
Filters
What is Ocusell?
Ocusell is an enterprise listing solution that empowers Real Estate Professionals to publish listings across one or multiple MLSs using a single point of data entry, streamlining workflows and eliminating redundancies.
How does Ocusell benefit Real Estate Professionals?
Ocusell provides brokers and agents with an all-in-one listing solution that simplifies listing management, streamlines marketing efforts, and facilitates seamless collaboration. By leveraging Ocusell’s suite of tools, Brokers, Agents, and Staff can optimize their operations, and minimize administrative tasks to focus on what truly matters, growing their business.
How do I edit my password, photo, or email?
To make changes to your personal profile, go to Account Settings, accessible from either the left-side navigation bar or by clicking on your profile name dropdown. After making your changes, scroll down and click Save Changes to ensure your updates are successfully saved.
How do I edit my notification settings?
To adjust your notification preferences, navigate to Settings and click Notification Settings. Here, you have the option to toggle notifications on or off, allowing you to select both the type of notifications you wish to receive and the preferred notification channels (in-platform, email, or both).
What is the listing dashboard?
The listing dashboard serves as your central workspace in Ocusell. Here, you can efficiently gain an overview of all your listings, edit existing listings, and create new listings. The dashboard is broken into 3 different types: Published, Unpublished, and Archived. The published dashboard includes all listings that are active or coming soon. The unpublished dashboard is where all incomplete or in-progress listings are stored, and the archived dashboard is where all listings that have reached their final “status” are stored.
What is a Broker Exclusive Listing?
A broker exclusive listing is a RESO standard listing intended for private marketing, and not to be published on the MLS.
What is the media manager?
The media manager serves as the centralized repository for all media assets related to your listing. With Ocusell’s unlimited storage capacity, all your listing’s assets are conveniently stored in a single location, ensuring easy accessibility at any time, simplifying media management and enhancing your workflow.
What MLSs is Ocusell currently integrated with?
Ocusell is currently available to members of FMLS and GAMLS. However, we are actively expanding our reach and integrating with MLSs across the United States. If you would like to speak to us regarding MLS partnerships, please contact us at sales@ocusell.com or click here.
How much does Ocusell cost?
Our pricing model is based on the number of active seats per month. To get an exact quote for your brokerage, contact us today.
How does Ocusell ensure compliance with MLS Rules and Regulations?
During our integration process with MLSs, Ocusell gathers all Business Rules and embeds them directly into our system. This process ensures that listings are successfully published to the MLS, error free. Furthermore, we maintain an ongoing collaboration with MLSs to ensure that rules are regularly updated and in alignment with changing rules and requirements.
How does Ocusell handle data security and privacy?
We take your data security & privacy very seriously. Information sent to and from Ocusell is encrypted in transit with SSL/TLS, and data is stored in our secured database. We will not sell or provide user data to any 3rd party period.
How do I get started with Ocusell?
To get started with Ocusell, schedule a time to meet with a member of our sales team by clicking here.
How do I contact support?
Our support team is available at 833-628-7355 or email support@ocusell.com and we will get back to you ASAP!
Where will I be alerted of notifications in Ocusell?
Notifications will be displayed in the bell icon located at the top toolbar.
How do I connect to my MLS(s)
To connect to your MLS(s), follow these steps: Navigate to account settings and click Add MLS. Once selected, choose the specific MLS(s) you wish to connect with and provide the required credentials.
Forgot Password
Reset your password by clicking forgot password in the account log-in screen. A reset link will be sent to your email.
How do I create a new listing?
To create a new listing, select ‘+ New Listing’ in the top right corner of your listing dashboard. Select the listing agent, input the property’s address, and choose the MLS(s) for publishing. Proceed through the listing input form, save as you go, and publish to your MLS(s).
How do I add an additional MLS to a listing that I’ve started?
To add an additional MLS, click the + button at the top of every page in the listing form.
How long does it take for a listing to be visible on the MLS after publishing in Ocusell?
Your listing will appear in your MLS(s) within 10 minutes or less.
How do I edit a listing after it’s been published?
To make edits to your listing, select edit from the action’s dropdown on the listing tile. Once your edits have been made, click update listing to successfully push the updates.